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BRISTOL WATER WORKS CORPORATION
NOTICE
On Thursday, September 17th, Bristol Water Works Corporation will be installing an electrical service at the water treatment facility located on Spyglass Hill for a future generator hookup.
This work will require us to temporarily shut off the power at our facility. The shutdown will take place at 9am and service will be down for roughly 4 hours. This will cause our high-pressure line to have minimal pressure until the power is restored.
This will affect:
Vardon Drive
Medalist Lane
Bristol Harbour Blvd
Hagen Trail
Jones Way
Hogan Lane
The work we are doing is part of our planned plant improvements and will ultimately be part of the solution that will maintain stable water pressure during power outages in the future.
If you have any questions in regards to this letter please call our Superintendent, Devin, at (585) 474-7721.
Bristol Water Works Corporation is proud to release this new site in an effort to provide information to our customer base in a useful and concise manner. This site will be utilized to publish updated information about our utility to the Bristol Harbour Village community, and we encourage all residents to keep the link handy, as this will be our communication tool if there are any important updates you should be aware of.
Please also note that we have updated our phone number and email address for customer communications, which is listed below:
New Phone Number: 585-204-6754
New Email Address: customerservice@bristolwaterworkscorp.com
The phone number offers a 24x7 hotline for water-related emergencies, such as water main breaks or insufficient water pressure to your home. Please note that BWWC is not responsible for water leaks within your home and should not be called for this.
This website is designed to answer commonly asked questions, but for questions or concerns not answered on this website, please either email us or call 585-204-6754 x2 for administrative assistance. This line will record a voicemail and send it to our customer service representative for the water corporation. The customer service representative will review the concern and reply back with an informed answer.
Best regards,
Todd Cook
President